Warranty

In order to provide a strong selling point DirectParts will back up the quality of its merchandise with a strong warranty. All parts sold will be guaranteed against manufacturing defects from the date of installation on a customer’s vehicle for a period of 90 days or 5,000 km. The defective part will have to be returned to our office together with supporting documentation. i.e. a copy of the invoice detailing the installation of the part into the customers vehicle and a copy of the invoice of the purchase from Direct Parts. After examining the part to determine if there was a manufacturing defect the part will be replaced or, if we don’t have it in stock, a refund will be issued. This warranty will be only for the part and will not include the installation. This warranty will not cover any consequential damages or repairs that may have been caused by the defective part. This warranty will not apply to a part that was not installed according to the manufacturers specifications.

Return Policy

Merchandise may be returned within 30 days from date of purchase. Returns will only be accepted if part is in original packaging with no damage or indication of being installed. Delivery of returned merchandise is the responsibility of the purchaser.